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Content developers vs writers

Regardless of what you exactly do in the field of creating or producing information, you spend time developing content. For most of us, that means writing but some of you do screen videos, or make illustrations. I’ve come to realize in the last 2 or so years, we need to stop calling this writing, or [...]

How your content is a business asset

For most companies, the content they create is critical to the running of the business. Consider for a moment: Policies and procedures – state how the business is to be run, who does what and how. In industries with oversight, such as finance or medical, the business also must show auditors how the company has [...]

Mindtouch announces the 400 top

influential tech comm/content strategists and I placed at 18 out of 400! I’m excited and honored by the recognition. The list is impressive. Many of the people I watch and listen to (and sometimes know!) are also on the list. I’m delighted to be in this company at any level. To find out more and [...]

If you don’t have a social media plan, it’s 1994 all over for you

I read once that when TV first showed up as a technology, it was viewed as a way for rooms of people to watch an event as a group. People could perhaps go to a theater and all watch a TV together. And TV shows were thought of as radio shows, but showing people too. [...]

Training

I provide companies with onsite or virtual training in issues around content workflow and content development, as well as tools used in the content development workflow process. Training content can be customized to meet the needs of your company or professional organization.

Topics

  • Content Development Best Practices
  • Topic-based Authoring
  • General Business Writing
  • Writing for Reuse
  • Understanding your Audience
  • Using Social Media: Engage your customers
  • Tools and Techniques to get started in Social Media
  • Essential Writing Tips and Techniques for Engineers
  • And more

Tools

  • MadCap Software, including Flare®
  • Author-it® Software
  • Technical Communication Suite, including FrameMaker® and RoboHelp®
  • And more

Whether your location is in the US or international, contact me to find out how I can cost-effectively train your staff in these and other topics.