20 year content strategy veteran, Sharon Burton. Sharon Burton consults about content strategy, content business issues, social media and managing post-sales customer experience issues.

Training class thru STC

Training class thru STC

I have a new online training class being offered thru the STC organization. This class covers designing, developing and delivering user documentation. It’s a 6 week class that goes thru all the steps needed to make sure your customers are happy with the clear and helpful product instructions you and your team create. To see the syllabus and sign up, click here. Looking forward to seeing you in class!  

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Conferences I’m Attending This Year

http://bit.ly/zOuEST

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