Archive for Classes

Powerful and useful user documentation

If you need to create user documentation for any products, this is the class for you. There is still time to sign up.

6 weeks of learning how to deliver what your users need, on time and in budget. And, as an added benefit, good user assistance reduces customer support costs and product returns. You really can’t afford to not take this class.

To learn more and sign up, go here.

Society for Technical Communication Training

I’m teaching an advanced course in information design and human cognition for the Society for Technical Communication. The 5 week online course, called Undiscovered Country: Master Writer, starts September 6 and runs to October 4, 2011.

To find out more and sign up, click here.

If this course sounds interesting to you and your organization, you can also schedule it just for your company. The course can either be a virtual 5 week class or a 2 day onsite class. Contact me at 951-369-8590 to discuss scheduling and costs.